Testimonials
Great communication from Abbie getting carpet quoted, ordered and installed
March 2024
Cam
Choosing the colour was the hardest part, the rest was very professionally arranged by Abby and 3 weeks later it was all finished.
The two Layers were super efficient and went that extra mile to work around us. Definitely recommend The Floor Store!
APR 2024
Weston Jarvie
The customer service was really good.
Thank you Abby for your professional service.
May 2024
Janice Shrestha
Wow, the carpet looks and feels great. Thank you so much for your help and great service. It has been a very stressful time getting the house sorted for our daughter and granddaughter, but you and your team were awesome and have made this stage totally stress free.
Jodi Fergusson
Have had multiple dealings with the floor store and sent clients to them also, super professional and the quality of work is second to none in Hamilton. Could not recommend them enough
Zachary Cathcart - March 25
A very pleasant experience dealing with the floor store, knowledgeable staff, a great range of products, helpful advice, and good communication.
Allan Barrington - July 2025
Abby is an absolute joy to deal with, she understands your needs and offers solutions/ideas to help make an informed flooring choice. I absolutely LOVE the flooring we chose and it was laid with precision within the week. Job delivered on time within budget with no headaches! Next reno is carpet! We will be back!
Chelsea Aitken - June 2025
Expert design and practical advise from Abby regarding the appropriate flooring to compliment our macrocarpa lined home, including sale pricing and free underlay, combined with flexibility and ongoing follow up and friendly contact regarding us picking up the laminate ourselves, means that we would totally recommend The Flooring Store Hamilton to friends, family and business contacts.
Nicole Inger - May 2025
We recently renovated our kitchen and foyer flooring with The Floor Store and are so pleased we chose them. The service was exceptional from start to finish, both before and after the vinyl plank installation.
A special thank you to Aleah for her excellent coordination, communication, and follow-up on the various details throughout the process.
The quality of service and professionalism exceeded our expectations. We would definitely recommend The Floor Store to anyone looking for new flooring solutions.
David Zhang
Thank you, Floor Store, for such a fantastic experience. From the moment we walked into the store, unsure of exactly what we wanted or needed, your team made the entire process easy and enjoyable. Everyone was knowledgeable, patient, and genuinely helpful, guiding us every step of the way, through to the installation. The installation itself was seamless, and we're thrilled with the final result. Thank you to the whole team for your outstanding service. We highly recommend Floor Store!
Claire Macdonald
Excellent service from start to finish. Very patient and not to mention efficient. Would definitely buy from The Floor Store again and highly recommend James’s, Abby and the team that took care of my place.
Mark Donovan
I popped into the Te Rapa store with a last minute enquiry and Abby was brilliant, she took me through the best option for me.
I cannot talk highly enough of her and the service I received from the Te Rapa team - outstanding!
Adam James